Privacy Policy
To be able to send you a product from our website, we need to collect a small amount of personal data. The information below helps you to understand what information we collect, how we use it and where we store it.
How we use your personal data
The personal information you supply to us while submitting your order will only be used for the purpose of fulfilling that order. This can include, but is not limited to, dispatching your product, answering queries or alerting you of a change to your order. We may use the contact details you have provided to contact you to discuss your order, such as informing you of changes, or updating you on stock availability. We will not use these details to contact you for promotional or marketing purposes.
We reserve the right to share the details you provide with third parties that are required to fulfil your order, such as a payment gateway or the Royal Mail. We will not share your details with non-essential third parties or with third parties for promotional or marketing purposes.
What data do we collect?
The data we collect is that which you provide during the processing of your order. This will include, but is not limited to, personal information, such as your name, address, email. We may also hold correspondence we exchange.
Through the use of our website, we may also collect information that helps us track the usage of our website, which may store a cookie on your computer. This cookie may tell our analytics software your IP address and the usage of our website, such as how many pages you visited. We do not use this information to personally identify you.
Under no circumstances will we ask you to reveal sensitive personal information, such as your race, religion or sexual orientation.
How do we store your personal data?
Any personal data we collect will be done so for the purpose of fulfilling your order or responding to your enquiry. We will hold the data securely on password-protected, limited-access hardware or on a secure server maintained by a third party, such as a payment processor. Your data will be kept securely and only held for the required amount of time we need. For example, an invoice may be held for the period required by the HMRC. Once your information is no longer required, we will delete it.
Legal requests
Some legal authorities have the right to demand information about you (or your business) and if we receive such a request, we are legally obliged to provide it.
Your rights
You have a right to understand the information we hold about you. If you want to see this, please contact us using the information at the bottom of this page.
You may also request that we do not contact you in regards to your order. Again, if this is the case, please let us know.
If you make a purchase from us, we are legally required to hold that information for invoicing purposes. However, if you do not, you may request to be completely removed from our system and we will comply with this request.